— DOCCARE / HEALTHCARE PRODUCT CASE STUDY

Healthcare appointments, made simple.

A healthcare appointment-booking product concept designed from business requirements through product definition and a working application.

Tags: Business Analysis • Product Definition • User Stories • Business Rules • UAT • Product Backlog

CONTEXT
ROLE
SCOPE
DELIVERABLES

Healthcare appointment-booking product concept designed to streamline patient care accessibility.

Business Analyst | Product Consultant responsible for end-to-end specification.

Complete product cycle from requirements gathering to a working prototype application.

BRD, PRD, User Stories, Business Rules, UAT Test Suite, and Working App Demo.

• THE PROBLEM
THE SOLUTION

Fragmented Patient Journey

Unified Booking & Management

Patients can face a fragmented and time-consuming process when finding doctors, checking availability and managing appointments.

DocCare provides a simple patient journey for discovering doctors, viewing availability, booking appointments and managing existing appointments.

Core Capabilities: Find Doctors • Check Availability • Book Appointment • Manage Appointments

/ INTERACTIVE WALKTHROUGH

See DocCare in action

A walkthrough of the patient appointment journey.

Key Walkthrough Highlights: Find/Search Doctors • Doctor Profile • Date & Time Selection • Booking • Confirmation • Appointment Management • Reschedule/Cancel • Notifications

— STRUCTURED DELIVERY

Business Analysis & Product Definition

From business intent to a structured, development-ready product definition.

PATIENT EXPERIENCE FLOW
BA ARTIFACT LIFECYCLE

Visual Patient Journey

Specification Pipeline

01 Find Doctor → 02 Doctor Profile → 03 Select Slot → 04 Book → 05 Confirmation → 06 Manage Appointment

Business Problem → Requirements Analysis → User Stories → Business Rules → Product Backlog → UAT Scenarios

+ CORE LOGIC

Key Business Rules

• A booked slot cannot be double-booked. • Past appointment slots cannot be selected. • Cancelling an appointment releases the slot.

■ UI GALLERY

DocCare Application Screens

High-fidelity smartphone interface screens depicting the end-to-end patient booking and appointment management workflows.